Shipping policy

Shipping Policy

Thank you for choosing 212 Custom Apparel! We are dedicated to delivering high-quality, made-to-order products. Please review our shipping policy below to understand our process and timelines.

Order Processing

At 212 Custom Apparel, all items are made specifically upon order. This ensures that each product is created with care and attention to detail.

  • Processing Time: Orders typically take 3–7 business days to create.
  • Orders are shipped once a week to ensure efficiency and reduce environmental impact.

Shipping Timeline

Once your order is completed and ready to ship, it will be sent out with our weekly shipping schedule.

  • Estimated delivery times vary depending on your location and the shipping method selected at checkout.

Shipping Rates

Shipping costs are calculated at checkout based on your selected method and location. Free shipping promotions, if available, will be automatically applied to eligible orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information provided by the shipping carrier. This tracking service allows you to monitor your shipment's progress.

Please note:

  • Tracking updates and delivery estimates are managed by the carrier, and any delays or inaccuracies in tracking information are beyond our control.
  • 212 Custom Apparel is not responsible for issues arising from carrier delays or discrepancies in tracking updates.

If you encounter significant issues with your shipment, please contact us at 212customapparel@gmail.com, and we will do our best to assist you.

Important Notes

  • Made-to-Order Items: As all items are made upon order, please allow for the specified production time in addition to shipping transit time.
  • Delays: While we aim to meet our weekly shipping schedule, unforeseen circumstances (such as weather or carrier issues) may occasionally cause delays. We will notify you promptly if your order is impacted.
  • Incorrect Addresses: Please ensure your shipping address is accurate at checkout. We are not responsible for delays or failed deliveries due to incorrect or incomplete address information.

Contact Us

If you have any questions about your order or shipping, please feel free to contact us at 212customapparel@gmail.com. We’re here to help!

Thank you for your patience and understanding as we carefully craft your order. We appreciate your support for our made-to-order process and look forward to creating something special for you!